
Call us first, day or night
Plumbing emergencies don't wait for business hours. Drainpro Plumbers answers the phone 24 hours a day, 7 days a week, including weekends and public holidays. Call 0413 904 259 and you'll talk to a local Mandurah plumber, not an interstate booking line, so you get a straight answer about what's going on and when we can be there.
Emergencies we handle
- Burst and leaking pipes: inside walls, under slabs and in the yard. More on burst pipes
- Blocked toilets, drains and sewers: including sewage overflowing from a gully or shower. More on blocked drains
- Gas leaks: we're licensed gas fitters, so we can find and fix the leak and make the line safe. More on gas services
- No hot water: or a hot water system leaking or tripping the power. More on hot water
- Hidden leaks: a water meter that keeps spinning or a wet patch that won't dry out. More on leak detection
- Storm damage: overflowing gutters and stormwater drains that can't keep up. More on stormwater
Call-out fees, explained up front
No surprises on the bill. Here's exactly when a call-out fee applies:
- Monday to Friday: after 5pm and before 5am
- Saturday: after 1pm
- Sunday: all day
Any other time there's no call-out fee. We look at the problem, tell you what it'll take, and you only pay once you've accepted the job. After hours, we'll tell you the call-out fee on the phone before we head out, so you can decide whether it needs doing tonight or can wait until morning.
What happens when you call
- We ask a few quick questions about what's happening, and tell you how to make it safe (usually turning off the water or gas).
- We give you an honest arrival time and let you know about any after-hours call-out fee.
- We find the cause and fix it, or make it safe tonight and come back to finish the job in business hours if that saves you money.
- We clean up and explain what we did, with photos for your insurer if you need them.
Where we cover after hours
We're based in Mandurah and cover the Peel region around the clock: Halls Head, Dudley Park, Greenfields, Meadow Springs, Lakelands, Madora Bay, Falcon, Dawesville, Wannanup, Erskine, Silver Sands, Coodanup, Ravenswood, the Yunderups, Pinjarra, Golden Bay, Singleton, Karnup and Lake Clifton. See all our service areas.
Need help right now?
Call 0413 904 259. If you smell gas and it's strong, leave the house first and call from outside. For a gas leak in the street or at the meter, you can also call ATCO Gas on 13 13 52. For a burst water main in the street, call Water Corporation on 13 13 75.

